E-commerce Live Streaming Operations Specialist

Join Bilsszinn as an E-commerce Live Streaming Operations Specialist and play a pivotal role in driving our dynamic live commerce initiatives. We are seeking a detail-oriented, proactive, and responsible professional to manage and optimize our live streaming operations in Jakarta Raya. As part of our growing e-commerce team, you will be responsible for ensuring our live streams are seamless, engaging, and aligned with our business goals.

At Bilsszinn, we are committed to leveraging the power of live streaming to connect with our customers and drive sales. Our team is passionate about innovation and excellence, and we offer a dynamic work environment where you can grow and develop your skills. In this role, you will work closely with our marketing, sales, and customer service teams to deliver exceptional live streaming experiences.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate live streaming events, ensuring they run smoothly and meet our quality standards.
• Collaborate with marketing and sales teams to plan and execute live commerce campaigns.
• Monitor live streaming performance using tools like StreamYard, Restream, and Facebook Live.
• Optimize live streams for maximum engagement and conversion using data from platforms like Google Analytics and Facebook Insights.
• Troubleshoot technical issues during live streams and work with our IT team to resolve them promptly.
• Create and maintain documentation for live streaming processes and procedures.
• Stay updated with the latest trends and best practices in live streaming and e-commerce.
• Provide regular reports on live streaming performance and suggest improvements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3 years of experience in live streaming operations or a related role.
• Proven experience with live streaming platforms such as StreamYard, Restream, and Facebook Live.
• Strong analytical skills with experience using tools like Google Analytics and Facebook Insights.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Certification in live streaming or e-commerce would be a plus.
• Fluent in both English and Indonesian.

🛠️ Keahlian

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