Junior Support Engineer (Network & Infrastructure)

Are you a tech enthusiast with a passion for network technology and infrastructure systems? Internet Pratama Indonesia is seeking a motivated Junior Support Engineer to join our dynamic team in Jakarta Raya. This is an excellent opportunity for fresh graduates or those with limited experience to grow and develop their skills in a supportive environment. As a Junior Support Engineer, you will be responsible for monitoring and maintaining our network and infrastructure systems, ensuring they run smoothly and efficiently. With a strong focus on customer satisfaction, we offer a competitive salary and opportunities for professional growth.

At Internet Pratama Indonesia, we are a leading provider of internet services in Indonesia, committed to delivering high-quality connectivity solutions. Our team is dedicated to innovation and excellence, and we are looking for a Junior Support Engineer to join us in Jakarta Raya. This role offers a dynamic work environment where you can learn from experienced professionals and contribute to our ongoing projects. If you are passionate about network technology and infrastructure systems, we encourage you to apply and be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain network and infrastructure systems to ensure optimal performance and uptime.
• Troubleshoot and resolve network issues, providing technical support to internal teams and customers.
• Configure and manage network devices such as routers, switches, and firewalls using tools like Cisco Packet Tracer and Wireshark.
• Collaborate with IT teams to implement new network solutions and improvements.
• Document network configurations and troubleshooting steps for future reference.
• Participate in on-call rotations to ensure timely response to network incidents.
• Stay updated with the latest network technologies and industry trends.
• Assist in the development and implementation of network security protocols.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Basic knowledge of network protocols and infrastructure systems.
• Familiarity with network devices and configurations.
• Experience with network monitoring tools such as Nagios or Zabbix.
• Strong problem-solving skills and attention to detail.
• Ability to work in a team environment and communicate effectively.
• Willingness to learn and adapt to new technologies.
• Basic understanding of scripting languages such as Python or Bash.

🛠️ Keahlian

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